Terms of Service

These terms and conditions (“Terms”) govern your use of the SMS/text messaging service (“Service”) provided by CARESCOPE GROUP LLC (“CareScope,” “we,” “us,” or “our”). By opting in to receive text messages from CareScope, you agree to be bound by these Terms.

Program Description

CARESCOPE GROUP LLC provides in-home senior care services in Sacramento, CA. Our SMS Service may be used to send appointment confirmations and reminders, care assessment/consultation scheduling and follow-up messages, caregiver visit and scheduling updates, general account and service-related communications, and occasional promotional messages about our services.

You must be 18 years of age or older to use this SMS service.

How to Opt In

You may opt in to receive SMS messages from CareScope by submitting your mobile phone number and checking the SMS consent checkbox on our website, including on our Schedule Assessment page, or by otherwise providing your number directly to our staff and verbally consenting to receive text messages.

Message Frequency

Message frequency varies depending on your relationship with CareScope and the nature of your inquiry or care services. For example, new inquiries may receive a short series of follow-up messages, while active clients may receive periodic scheduling and service-related messages.

Message and Data Rates

Message and data rates may apply. CARESCOPE GROUP LLC is not responsible for any charges incurred by the user from their mobile carrier as a result of using the Service.

How to Opt Out

You may opt out of the SMS Service at any time by replying “STOP” to any message received. Upon receipt of an opt-out request, CARESCOPE GROUP LLC will promptly cease sending messages to the user, aside from a one-time confirmation that the opt-out has been processed.

Help

For assistance at any time, reply “HELP” to any message, or contact us directly at (916) 777-2288.

Supported Carriers

The Service is available on most major U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

Your information will be handled in accordance with our Privacy Policy. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.

Disclaimer of Liability

CARESCOPE GROUP LLC will not be liable for any loss, damage, or inconvenience caused by the use of the SMS Service, including delayed or undelivered messages.

The user assumes all risks and responsibility for the use of the SMS Service.

Changes to These Terms

CARESCOPE GROUP LLC may update these Terms from time to time. Continued use of the SMS Service after changes are posted constitutes acceptance of those changes.

Contact Us

CARESCOPE GROUP LLC
1900 Point W Way #261, Sacramento, CA 95815
Phone: (916) 777-2288
Website: www.carescopeca.com

By subscribing to the SMS Service provided by CARESCOPE GROUP LLC, the user agrees to be bound by these Terms. If the user does not agree to these Terms, they should not subscribe to the SMS Service.

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